Mentor

Help Videos

• How Mentors Build A Good Profile
• Acadium Dashboard Overview
• Finding and selecting an apprentice
• Productivity tools overview
• How to finish an apprenticeship

General Questions

• Covid-19 and Acadium
• GenM is now Acadium
• Communicating on Acadium
• How does billing work at Acadium?
• What is Workstation?

Business Success Checklist

• How to message and engage candidates
• Candidates won't respond to my messages
• How to conduct an effective phone interview
• Questions to ask during initial call
• How to start an apprenticeship
• Onboarding your apprentice

See all 7 articles

Working With an Apprentice

• How do I rate my apprentice?
• How does task scheduling work?
• How do I set up call scheduling with my apprentice?

Business FAQ

• How Do I Manage Notifications & Messages?
• How do I add more credits?
• What's Acadium's refund policy?
• LEGACY: Can I have multiple apprentices?
• LEGACY: Am I eligible for a refund?
• LEGACY: How do I pause my account?

See all 10 articles

Business Referral Program

• How to access the referral program on Acadium!?
• How do I Share my Referral Link?
• How do I tell others to use Acadium?

Apprenticeship Questions

• How do I release the certificate to my apprentice?
• What can my apprentice do?

Affiliate Partners

• Affiliate Partners FAQs
• How do I accept offers & share my link as an Affiliate Partner?
• How do I set up a payment method as an Affiliate Partner?
• How do I set up my tax docs as an Affiliate Partner?
• How do I create an account as an Affiliate Partner?