How do I get my certificate?
After every apprenticeship, you receive a certificate. Here are some things you can do if you can't find it.
Ninety days after you started, the apprenticeship will come to an end. You will receive a Digital Marketing Certificate that you can include in your portfolio, resume or even display on your social accounts, such as LinkedIn.
On the last day of your apprenticeship, the business you worked with will receive an email reminder to release your certificate. After your mentor releases your certificate, you should get a copy of it in your email.
If you did not receive your certificate or you cannot find it, here are some things you can do:
- Double check your spam or junk folder.
- Search your inbox for the keywords, "View your new certificate and badge from Acadium."
- Reach out to the business to check if they had forgotten to release it.
- If it's not in the spam or junk folder and you can’t get a hold of the business, contact us and we’ll help you solve it.
If you didn’t receive it after checking the Spam folder, contact Member Success Team at support@acadium.com for us to reach out to the Business.
If we also didn’t receive any responses, be prepared to send us the work you have completed for that Company for us to release your certificate under Acadium Inc’s name and not the business name. Please be aware we reserve the right to deny your request if the portfolio you have provided does not match the 120 dedicated hours for that contract.